Shipment & Payment
- Where do you ship?
- I erroneously returned one item that I wanted to keep. Can you resend it to me?
- I already sent the returns, but I have changed my mind about what I want to keep
- What to do if something is wrong with the invoice?
- I sent the box back, but I got the invoice for the full amount.
- When is the payment due?
- How can a voucher code be redeemed for the current order?
- What payment methods are available?
- I haven't received my shipment yet, what should I do?
- Can you reroute my shipment if it's going to the wrong address?
- My box arrived in a bad condition, what should I do?